At Milipol Paris in November 2025, Eviden, the product brand of the Atos Group, showcased its updated emergency management solution GEMMA V9, reinforcing its commitment to next-generation public safety systems and highlighting how digital technologies strengthen homeland security at national and international levels.

In the rapidly evolving landscape of public safety and homeland security, technological innovation increasingly forms the backbone of effective emergency response. At the forefront of this transformation is Eviden, the product arm of the global Atos technology group. A subsidiary focused on delivering end-to-end digital solutions,

Eviden leverages artificial intelligence, cybersecurity, advanced computing and mission-critical systems to support organisations tasked with protecting populations and critical infrastructure. Eviden’s portfolio spans multiple specialised domains. Its products include systems for high-performance computing that accelerate data-intensive workloads; cybersecurity products that defend against digital threats; vision AI tools that extract actionable insights from visual data; and mission-critical systems designed for environments where reliability is paramount. These offerings are built to help public sector and defence organisations, as well as private enterprises, manage data securely and efficiently.

Underpinning Eviden’s strategy is a clear focus on innovation and operational reliability. Their aim is to unlock the potential of data while ensuring secure environments in which critical decisions can be made without delay. This emphasis is reflected in the continuous development of platforms that support real-time analysis, secure communications and coordinated responses in complex, high-stakes situations.


GEMMA V9: A Platform for Next-generation Response

A flagship example of Eviden’s mission-critical technology is GEMMA, an emergency management platform that has evolved over more than two decades to support Public Safety Answering Points (PSAPs) and Emergency Response Organisations (EROs) in their response activities. Originally designed to handle incident call intake and resource allocation, GEMMA has been widely deployed across Europe and internationally to enhance coordination between command centres and field units.

This past November, Eviden announced the release of GEMMA V9, a significant update that extends the platform’s capabilities for modern emergency services. This new version incorporates features compliant with the Next Generation 112 (NG112) standard, which is a set of European specifications designed to enable multimedia emergency communications, including voice, real-time text, video and data.

Emergency operations centre with public safety professionals coordinating responses using real-time data and monitoring systems
NG112 aims to modernise emergency call handling by allowing richer information exchange between callers and responders, particularly useful in complex incidents where traditional voice calls may not suffice.

In addition to NG112 support, GEMMA V9 introduces modules tailored for specific operational needs. The Emergency Medical Services (EMS) module assists paramedics and medical dispatchers with real-time triage, resource allocation and secure sharing of patient data from initial call to hospital transfer. The Fire & Rescue module enhances incident command and control through geolocation, dynamic risk assessment and integrated resource tracking, enabling more precise coordination during critical missions.

According to Bernard Payer, Senior Vice President and Head of Mission-Critical Systems at Eviden, the platform’s evolution reflects the demands of modern public safety environments. He explains that by embedding NG112-native capabilities and specialised modules, GEMMA V9 strengthens collaboration across agencies and enhances “emergency situational intelligence”, ultimately improving decision-making and response effectiveness.

A key attribute of GEMMA V9 is its interoperability. The platform’s modular architecture allows seamless integration with legacy systems and emerging technologies such as Internet of Things (IoT) devices and artificial intelligence-based analytics. This interoperability supports a unified digital ecosystem where emergency communication centres, first responders and partner agencies can operate with real-time situational awareness.
Close-up of computer code displayed on a screen illustrating digital emergency management and cybersecurity systems

Homeland Security and Operational Technologies

Beyond emergency response, Eviden positions itself as a technology partner for homeland security, a broad discipline encompassing public safety, border protection, anti-terrorism, critical infrastructure protection and civil defence. Its mission-critical systems integrate a range of technologies, including 4G/5G critical communications, computer vision, signals intelligence, data analytics and cybersecurity, to safeguard citizens in urban areas, at borders, during major events and at sensitive sites.

These capabilities reflect broader trends in how governments and security agencies address complex threats. In many jurisdictions, homeland security functions require systems capable of integrating large volumes of data from diverse sources, assessing risk in real time and facilitating coordinated responses across multiple agencies. Platforms such as GEMMA V9 are designed to support these requirements by providing tools that enhance both operational coordination and strategic planning.

Eviden has also demonstrated how complementary technologies can contribute to secure communications. At Milipol Paris 2025, the company highlighted a strategic partnership with HMD Secure, integrating Eviden’s Lifelink MCx Connect into the Terra M ruggednnel in demanding environments. The collaboration underscores the importance of accessible, reliable communications in both routine operations and emergency situations.

The integration of secure communications into rugged, affordable devices reflects a practical approach to empowering frontline responders, whether in law enforcement, emergency medical services or other security functions. These technologies help ensure that teams remain connected and informed, even under challenging conditions where traditional consumer devices might fail.

Milipol Paris: Showcasing innovation

Milipol Paris is one of the leading events for homeland security professionals worldwide. It brings together government delegates, industry leaders and technology providers to explore emerging trends, operational needs and solutions that can enhance public safety and national security.

Eviden’s presence at Milipol Paris 2025 in November offered an opportunity to demonstrate how its technologies respond to the challenges faced by emergency services and security agencies in an era where digital capabilities are increasingly critical. The showcase of GEMMA V9, alongside strategic collaborations such as the one with HMD Secure, highlighted the company’s commitment to delivering integrated systems that support rapid decision-making, secure communications and efficient coordination.

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